1. Introduction

This Privacy Policy explains how Agência Bistrô, accessible at www.agenciabistro.com.br, handles the personal data of users and visitors, in accordance with Brazil’s General Data Protection Law (LGPD), Federal Law No. 13.709/2018. This document outlines what data is collected, why it is collected, and how users can manage or delete their information.

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2. Data Collection

Data you provide:We collect data that you voluntarily submit when interacting with our website, such as your name, email address, and phone number, through forms or direct communication.

Automatically collected data: Includes IP address, session data, preferences, and on-site activity, gathered via cookies and similar technologies to improve your browsing experience.

 

3. Use of Data

We use your personal data to:
- Communicate with you, including sending information about services and offers
- Improve and personalize our services
- Comply with legal obligations

 

4. Data Sharing

We share your information solely for the purposes outlined in this policy, and only with trusted partners who adhere to strict data protection practices, such as Wix.com, which hosts our platform.

 

5. Data Security

We implement technical and administrative measures to protect your data against unauthorized access, alteration or destruction.

 

6. Your Rights

You have the right to access, correct, transfer, or request the deletion of your personal data. You may also object to or restrict the processing of your data.

 

7. Data Protection Officer (DPO)

Our Data Protection Officer can be contacted at bistro@agenciabistro.com for any inquiries regarding your personal data.

 

8. Cookies and Tracking Technologies

We use cookies to enhance website functionality and collect statistical data. You may configure your browser settings to reject cookies if you prefer.

 

9. Legal Basis for Processing

Your data is processed based on your consent, legal obligations, contract execution, or our legitimate interests, as described in this policy.

 

10. Changes to this Privacy Policy

Any updates to this policy will be published on our website. We recommend reviewing this page periodically.

 

11. Governing Law

This policy is governed by Brazilian law, specifically the LGPD.